Quality Inn & Suites Airport - Spokane

The friendly staff made it special

The friendly staff greeted us with warm smiles and made us feel at home .

The room was outdated, and the bathroom fixtures showed signs of wear, made it feel less inviting.

This was an absolute Dump. Thanks for the overpriced slum. I aprreciate it!

It's impeccably clean, fancy hotel and the staff is well-trained. Think it's great value for Spokane. This property has nice and unbeatable location to various places. Great to have an in-house restaurant on the premises.

Our room had a broken faucet barely hanging on, made things tricky. Make sure to inspect the amenities before unpacking.

They lost our booking but found a room for us.That was our first mistake. The so called hotel was dirty,trash left around doors and elevators.A group having a function decided to keep going all night banging on doors ,yelling and screaming.We were kept awake until 4 am. We had to ask for a fridge and microwave and when they were delivered, they were too filthy to use. Continental breakfast didn't exist,even though it was in the advertised rate. We complained and requested a refund for all these problems,but left empty handed as all the management were unavailable. All we can do is say to Bookings .com is delist this hotel from your web site as it should be condemned by the Spokane health authorities.

Price of rooms ease of booking online

Very smokey rooms including lounge dining area.. But in room the worst

The room was spacious and well-kept. I appreciated the cleanliness. The staff were attentive, responding promptly to my inquiries. The accessible seating in common areas was lacking. This would really help seniors or those with mobility challenges. Breakfast felt a bit cramped and could use more variety in options. The location was convenient. Wi-Fi worked fine, though it slowed down later in the evening. Not a fan of the dark and musty hallway leading to my room.

Great view from my room.

It was old and poorly maintained. Carpet stains, stain on tile around toilet. Advertised outdoor pool looked like it had not been used in a decade.

The cost and the hostess.

No phone No TV

I enjoyed my stay despite a few maintenance issues. The room had ample space and was clean. Breakfast options were standard, yet satisfactory. It's worth mentioning the driveway challenge, but overall, a pleasant stay.

We enjoyed a spacious room that accommodated my large family comfortably. There was a good selection of cable programming. The location was also convenient for our trips to the nearby parks and golf course.

My kids wished for a cleaner bathroom .

The crackheads knocking on our door asking for cigarettes, lol. I did get a good nights sleep though, it was quiet overall and the staff at the front desk was great! -Especially the new guy in training, he's awesome!!

Our first room we got, 515- had numerous(30+) dead flies by the window and scattered throughout the floor.. Which we were going to ignore until we noticed the sink was super clogged and wouldn't drain. We called the front desk, very courteous guys (one in training), and they brought us new keys for a room, 415.. the room functioned properly, however there were big stains in the carpet, on the underside of the comforter and the fitted sheet looked as if it'd been cut/stabbed with a knife about 5 times- thank God there was no blood stains, hahaa. Also, we had a lady, looking prrrrretttty rough knocking on our door asking for cigarettes, I really wish I smoked so I could give her one, boy she looked like she needed it bad.

It was inexpensive.

Carpets were dingy and dirty. The room was quite dingy as well with broken appliances. The complementary breakfast was vary lacking, the juice dispenser didn't even work. I can't recomend this hotel. The Motel 6 and Econolodge across the street were in the same price range and looked a lot nicer.

The spacious room was clean and surprisingly quiet, making our stay comfortable despite the hotel's dated appearance. The front desk staff were helpful, addressing our needs promptly.

I found the hotel totaly unsatisfactory, Breakfast almost nonexistant, atmosphere taudry, noisey partiers, people lotering around the parking lot for no apparent reason, I felt as if I had checked into a dive. I left two days early even though they would not refund even one nights charges.